90 Day 'Sweet Dreams' Guarantee

Description

Your sleep is important to us. To make sure you're using the right mattress, we're pleased to offer you a 90 day 'Sweet Dreams' Guarantee! You will have a full 90 days from the date of delivery of your new mattress to ensure you're 100% satisfied with its comfort. Add a Mattress Protector the various size options available.  This applies to all of our mattress collections. This policy supersedes any verbal communication between Rest Therapy and you, the customer. Any amendments to this agreement must be made in writing and be clearly indicated as amendments to this specific agreement.

Conditions

• Your order must also include a 90 Day 'Sweet Dreams' Guarantee with a Mattress Protector of the same size. For hygienic reasons, this protector is sold as a final sale and cannot be returned, exchanged, or refunded.
• You must keep and use your new mattress for a minimum of 30 days as it does take time for your body to adjust to a new mattress. This guarantee is valid for a maximum of 90 days from the date of delivery.
• There are no cancellations or refunds on the price of the 90 Day ‘Sweet Dreams’ Guarantee (including taxes).
• There is a one-time return limit for the exchange of a mattress of equal or greater value in the same size. Payment will be required for any price differences, including taxes, prior to shipping the exchanged product.
• The mattress must be properly packaged for the return shipping. All mattresses must be returned to the original warehouse and in acceptable condition with no damage before an exchange is shipped.
• You are responsible to pay for the actual shipping costs involved to have the original mattress returned back to the warehouse.

Transit Times

Transit time depends on your location and the shipping method used. We estimate a transit time of 2 to 21 business days to our major markets and surrounding areas (delays can be expected for delivery to remote areas, the Atlantic provinces, as well as the territories). Items that can be shipped by FedEx or UPS are normally delivered quicker than items that require a Specialized Freight Carrier.

Tips:

• You will receive tracking information to track the movement of your order.
• We ship from warehouses all over the US & Canada, so transit time varies greatly depending on the product's location and your delivery address.
• If you're in a hurry, call us and we will help you choose from products close to your location so transit time can be minimized.
• Specialized Freight Carriers call ahead to schedule your delivery with you. FedEx and UPS do not schedule deliveries but will leave a call tag.